Pi Network

FAQ Categories: Support

  • Have a problem with the Pi App or your Pi account?

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    Report a bug or send an email in the Support Portal. Please read the relevant Community Wiki on this issue before submitting an email request. [nectar_btn size=”large” open_new_tab=”false” button_style=”regular” button_color_2=”423f88″ color_override=”#423f88″ solid_text_color_override=”#fff” icon_family=”fontawesome” text=”Support Portal” url=”https://pinetwork.atlassian.net/servicedesk/customer/portals” icon_fontawesome=”fa fa-external-link”]

  • Need instructions about Pi App features?

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    Visit the Moderator-generated Community Wiki page for additional information and instructional guidance, for example, how to sign up, how to verify your account, or how to troubleshoot issues. Community Wiki pages are edited and maintained by the Pi Chat Moderator community and are not official statements of the Pi Core Team. [nectar_btn size=”large” open_new_tab=”false” button_style=”regular”…

  • How do we create and use the Pi Wallet? And can we use an external wallet to hold our Pi in the future?

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    Pi Network has a native noncustodial Pi Wallet app on the Pi Browser. Create your Wallet by downloading the Pi Browser app from the Google Play Store or iOS App Store and logging into your account on the Browser through your Pi mining app. Then you can access and follow the instructions on the “wallet.pi”…

  • How can Pi be mined on mobile phones without energy consumption typically known in “crypto mining”?

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    Pi achieves this by using a different type of consensus algorithm in its blockchain, rather than the widely known Proof of Work (POW) algorithm that consumes a lot of energy. Pi’s consensus algorithm is adapted from the Stellar Consensus Protocol (SCP) and an algorithm called Federated Byzantine Agreement (FBA), which do not require energy consumption…

  • How can the mining of Pi crypto be free? Are you using my phone resources?

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    Allowing Pioneers to mine Pi cryptocurrency for free is a conscious network choice in service of ensuring accessibility to cryptocurrency to people regardless of their financial background. In fact, 65% of the entire Pi supply will be available for mining by Pioneers for free, which is a substantial share for the community in the blockchain…

  • Is Pi real? There is some confusing commentary on Pi online.

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    Pi is a genuine effort by a team of Stanford graduates to give everyday people greater access to cryptocurrency. Pi’s core team is led by a team of early innovators in blockchain and social computing, with PhDs from Stanford University. No one can guarantee that the project will succeed. However, the Core Team is committed…